Capturing a Club Membership Number from your Guests

How to apply, discount against and record a Club membership number

If your campsite is part of the Caravan & Motorhome Club or Caravan and Camping Club organisation (or anything similar), you can use Anytime Booking to store a Club Membership Number against the Guest Record, which can be viewed on the Arrivals Report and Cash List. You can also setup a discount to automatically apply when a Membership Number is in place.

Capturing a Club Membership Number 

You can capture the Club Membership as part of an Extra (article on how to create an Extra is here) which will ask the guest to type in their membership number in the second stage of the booking process. The benefit of using an Extra to capture the Club Membership Number is that a report can be compiled from the data should you need it.

Alternatively use the Club Membership Number (ask us to turn this on for you) which is applied at the point the guest supplies their contact details and is assigned to their Guest Record as a one-time action. The benefit of using the Club Membership Number route is that each subsequent time your guest books, this number will already appear when they log in.

If you wish to discount a Club Member automatically when they book then use the second option as there is a discount feature specifically designed to check if a membership number is supplied within the Guest Record.

Another benefit for using the Club Membership Number is you can apply an email token within your email templates using #membership_no#  handy on any communications.

Using the Extra route

Collecting the membership number as an Extra means it will appear in the second part of the booking form. You can make this mandatory if your CL site is exclusive to members.

Using the Club Membership Number route

If you do use our Club Membership Number as part of the Guest Record, this will appear after the guest logs in or registers.

You can customise the wording that appears underneath this box (just above where you Submit Membership Number). To go Configuration > Booking Form Configuration > Booking Steps. 

There is a section to add your own wording. Remember to click 'Save'!

If you want to add their Club Membership Number in manually, you can locate their Guest Record and apply this to the box labelled 'Club Membership Number'.

Creating a Discount that only applies if a Club Membership Number is detected 

Create a discount like you normally would (follow Creating a Discount) and make sure you tick the box to apply to the Club Membership Number. Only then will a discount apply.

There is currently no verification service for checking if the membership number is active with your Club. But both CAMC and C&CC will have a text verification service for you to use outside of Anytime.