--- title: Balance Reminders description: Balance Reminders Automate a Balance Reminder to send to your Guest. --- [Skip to content](https://knowledgebase.anytimebooking.co.uk/knowledge/balance-reminders#main-content) English Show submenu for translations [![email-signature-anytime-logo-1.png\]](https://knowledgebase.anytimebooking.co.uk/hs-fs/hubfs/email-signature-anytime-logo-1.png?height=42&name=email-signature-anytime-logo-1.png)](https://knowledgebase.anytimebooking.co.uk/knowledge?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact Support](https://knowledgebase.anytimebooking.co.uk/knowledge/request-support) [Contact Support](https://knowledgebase.anytimebooking.co.uk/knowledge/request-support?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledgebase.anytimebooking.co.uk/knowledge?hsLang=en) 2. [Configuration and Settings](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en) 3. [Units](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#units) # Balance Reminders ## Balance Reminders Automate a Balance Reminder to send to your Guest. First **[Set A Deposit](https://knowledgebase.anytimebooking.co.uk/knowledge/deposits?hsLang=en)** Once done, go to the Unit settings and enable a *Balance Reminder Email* to ensure that you get full payment before your guest comes on holiday. **Configuration\> Structure\> Units\> Choose Category & Unit\> Balances tab.** ![Screenshot 2025-01-27 at 12.37.38](https://knowledgebase.anytimebooking.co.uk/hs-fs/hubfs/Screenshot%202025-01-27%20at%2012.37.38.png?width=688&height=303&name=Screenshot%202025-01-27%20at%2012.37.38.png) Tick the box to enable. The *Balance Payable (Days Before Arrival)* needs to be the same as the setting on the *Deposit (Days Before Arrival)* as the two work in unison. Choose to send the *Balance Reminder Email (Days Before Arrival)* by using the dropdown and select the amount of days it's sent prior to the Guest arriving. It needs to be at least day apart from when the balance is due. Check your *Balance Reminder Email* template content by going to **Configuration\> Documentation\> Emails\> Choose Category & Unit\> Select Balance Reminder** from the dropdown. Make sure this email is switched on and hit 'Save' bottom left once you're happy with the email. **![Screenshot 2025-01-27 at 12.38.23](https://knowledgebase.anytimebooking.co.uk/hs-fs/hubfs/Screenshot%202025-01-27%20at%2012.38.23.png?width=688&height=235&name=Screenshot%202025-01-27%20at%2012.38.23.png)** Check this **[Emails & Automation](https://knowledgebase.anytimebooking.co.uk/knowledge/emails-automation?hsLang=en)** article for more details about customising your emails.  **Balance Reminder and OTA's** **We do not automatically send the guest any automated emails from your account when the booking is generated from an iCal,** as the OTA will have already done this for you. 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