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New Booking SMS

You can now receive an SMS notification when a new booking is made if you use the SMS module.

This can be configured to notify you either when any new booking is created or specifically when a same-day booking is received.

Add your mobile number

Before setting up your booking notification SMS, you need to add your mobile number to your account.

  1. Go to the Your Account area.
  2. Add your mobile number using the +447 format.
  3. Switch on the SMS notification setting.
  4. Click Save.

Important: Your mobile number must be entered in the +447 format for SMS notifications to work correctly.

Create your new booking  SMS

Once your mobile number has been added, go to the SMS area within Configuration.

  1. Select the relevant Site, Category and Unit.
  2. Select New Booking Message from the Template dropdown.
  3. Tick Active.
  4. Under When To Send, choose when you would like to receive the notification:
    • At Time Of Booking – receive an SMS whenever a new booking is created.
    • Same Day Bookings Only – receive an SMS only when a booking is made for an arrival on the same day.
  5. Enter the message you would like to receive in the Message Content box.
  6. You can use the available tokens to automatically include booking information in the SMS.


Important: ensure you have enough SMS credits to support this. You can see the number of available credits in the SMS area in your Config area.