Knowledge Base
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How to Manage your Bookings
Support and Help
Joining Anytime Booking
Motorhome Hire
Touring, Camping, Glamping
Anytime for Campsite Certificated Locations
Configuration
Configuration and Settings
Categories
Units
Party Members
Party Details
Extras
Booking Reference Numbers
Booking Form Configuration
Rates
Deposits
Discounts and Special Offers
Refresh Availability
Emails
Booking Summary
Terms and Conditions
Referrals
Email Marketing
Users and Access Control
Agencies
Connections
Connecting with OTAs using iCals
Airbnb
Connecting with OTAs using API
Pitchup.com
Payment Providers
Connections - Other Service Integrations
How to Manage your Bookings
Dashboard
Diary
New Booking
Manage Bookings
Guests
Tasks
Reports
Financial Reports
Owners Reports
Website Integration
Calendars
Your Account
Going Live
Annual Account Update
Anytime Website
Site Settings
Prepare for your website build
Choosing a package
Domains
Anytime Booking Support Services
FAQs
FAQ Connections
FAQ Configuration
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Knowledge Base
How to Manage your Bookings
Support and Help
Joining Anytime Booking
Motorhome Hire
Touring, Camping, Glamping
Anytime for Campsite Certificated Locations
Configuration
Configuration and Settings
Categories
Units
Party Members
Party Details
Extras
Booking Reference Numbers
Booking Form Configuration
Rates
Deposits
Discounts and Special Offers
Refresh Availability
Emails
Booking Summary
Terms and Conditions
Referrals
Email Marketing
Users and Access Control
Agencies
Connections
Connecting with OTAs using iCals
Airbnb
Connecting with OTAs using API
Pitchup.com
Payment Providers
Connections - Other Service Integrations
How to Manage your Bookings
Dashboard
Diary
New Booking
Manage Bookings
Guests
Tasks
Reports
Financial Reports
Owners Reports
Website Integration
Calendars
Your Account
Going Live
Annual Account Update
Anytime Website
Site Settings
Prepare for your website build
Choosing a package
Domains
Anytime Booking Support Services
FAQs
FAQ Connections
FAQ Configuration
How to Manage your Bookings
The articles in this category will help you with the day-to-day management of Bookings, Payments and Arrivals and with producing Reports
Diary overview for existing campsite customers
Automatically notify the owner and housekeeper of a new online booking by email
Dashboard
How to use the dashboard
Diary
Diary overview for existing customers
How to Use the Legacy Diary
Manually block and unblock availability within the Diary
New Diary Updates - 5 September 2023
New Booking
How to Make Multiple Bookings
How to make a new booking
Manage Bookings
Updating the Balance Payment Date on an Existing Booking.
Search for a Booking
How to change or amend a booking
Cancelling a Booking
Automatically Cancel Provisional Bookings
How to refund or add a credit to a guest
How to transfer funds on a cancelled booking to new booking in the future (Deposit Transfer)
How to add a payment
My customer hasn't received their email confirmation
Guest Login – My Account Area
Notes
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Guests
Using Saved E-Mail Replies in Anytime
Guest Records
Creating a guest list or segment
Third party booking agents
Profiling a Guest by adding them to a Guest List.
How to merge guest records
Where do I find my GDPR compliant mailing list?
GDPR and Anytime Booking
Why is my guest unable to log-in?
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Tasks
Task Reminders
