A list of all email tokens
You will find your email tokens under Configuration > Documentation > EmailsBooking Tokens
Todays Date: #today_date#
Booking Date: #date#
Booking Ref: #ref#
Custom/External Ref: #custom_ref# (for third party sites such as Pitchup and Campsite.co.uk)
Booking Alias: #alias# (Group Name)
Arrival Date: #arrival_date#
Departure Date: #departure_date#
Arrival Time: #arrival_time# (for activity-based accounts only)
Departure Time: #departure_time# (for activity-based accounts only)
Length Of Stay: #period#
Party Size: #party_size# (total number of people)
Balance Due Weeks: #balance_due_weeks# (e.g. if the balance is due 28 days before arrival, this will state 4)
Balance Due Date: #balance_due_date#
Special Requirements: #requirements#
Referral: #referral# (how they heard about you)
Booking Type: #booking_type# (token will populate if you have setup booking types under Configuration > Marketing > Booking Types)
Admin Notes: #admin_notes# (internal notes)
Customer Notes: #customer_notes# (guests special requirements)
Housekeeping Notes: #housekeeping_notes#
Terms & Conditions: #terms#
Extra Names: #addon_names# (this will list all extras selected)
Extra Costs: #addon_costs# (this will list the cost breakdown of all extras)
Party Member Type Names: #party_member_names# (this will list a breakdown of party members)
Party Member Detail Names: #party_detail_names# (this will list the full names of all party members if you ask for these details)
Party Member Costs: #party_member_costs# (this will list a breakdown of party member costs)
Electric Hookup (yes/no): #hook_up# (this is an older feature, so check with the support team if this is applicable to you)
Tariff Name: #tariff_name# (only applicable if you have a different tariff setup for each booking type e.g. admin area and online)
No of Party Members (Type 1): #party_count_1#
No of Party Members (Type 2): #party_count_2#
No of Party Members (Type 3): #party_count_3#
No of Party Members (Type 4): #party_count_4#
No of Party Members (Type 5): #party_count_5#
(The party member types link to the list in the party members section. For example, if you have Adults listed first, they will be Type 1).
Group Name: #group_name#
Category/Unit
Category Name: #category#
Unit Name: #unit#
Sub Unit/Specific Unit Name (Always Show): #plot#
Sub Unit/Specific Unit Name (Show When Moveable): #plot2#
Pitch Size (Width): #pitch_size_width#
Pitch Size (Depth): #pitch_size_depth#
(the above are setup on a sub-unit/pitch basis - check with the support team if this is applicable to your account)
Further info Web Address: #unit_url# (the page on your website linked to each unit)
Key Code: #key_code# (for agencies)
Unit Postal Address: #unit_address# (for agencies)
Customer
Membership No.: #membership_no# (this can be entered in the guest details)
Complete Address (No Country): #address#
Complete Address (Country): #address_country#
Address (Line 1): #address1#
Address (Line 2): #address2#
Address (Town/City): #city#
Address (State): #state#
Address (Post Code): #zip#
Address Country: #country#
Telephone: #phone# (home phone)
Title: #title#
First Name: #first_name#
Last Name: #last_name#
Company Name: #company_name#
Date of Birth: #date_of_birth# (this can be setup on the Party Details page)
Mobile: #mobile#
1st Car Reg: #car_reg1#
2nd Car Reg: #car_reg1#
(car reg can be setup on the Party Details Page)
Customer Area Log-in Address: #customer_area_address# (guest Login area)
GDPR Compliance
Marketing Opt In Link: #marketing_opt_in#
Total Costs
Base/Basic: #base_cost#
Party Members: #party_cost#
Extras: #addons_cost#
Discount: #discount_cost#
Total (Current): #total_cost#
Total (Original): #total_normal_cost# (before VAT)
Total (Net): #total_net_cost# (after VAT)
VAT: #vat_cost#
Deposit Paid: #deposit_cost#
Deposit To Pay: #deposit_to_pay_cost#
Total To Pay: #total_to_pay_cost#
Balance: #balance_cost#
Further Payments: #further_payment#
Paid To Date: #paid_to_date#
Agent Fee: #agent_cost# (e.g. Pitchup fee)
All Credits: #credit_cost#
Last Payment (Date): #last_payment_date#
Last Payment (Amount): #last_payment#
Last Payment (Method): #last_payment_method#
Last Payment (Type): #last_payment_type#
Last Credit (Date): #last_credit_date#
Last Credit (Amount): #last_credit#
Last Credit (Method): #last_credit_payment_method#
Last Credit (Type): #last_credit_type#
Custom
These are tokens that you have created under Configuration > Documentation > Custom Tokens
Your Details
Company/Business Name: #your_company_name#
Account Holder Name: #your_company_owner_name#
Address: #your_company_address#
Phone: #your_company_phone#
Email: #your_company_email#
Website: #your_company_website#
Company Logo: #logo#
Owner Details (for agencies)
Owner Name: #owner_name#
Owner Phone Number: #owner_phone#
Owner Mobile: #owner_mobile#
Housekeeper Details (for agencies)
Housekeeper Name: #housekeeper_name#
Housekeeper Phone Number: #housekeeper_phone#
Housekeeper Mobile Number: #housekeeper_mobile#
To format a token add the follow suffix between the # tags :- |L for lowercase, |U for uppercase, |C for capitalisation or |F for capitalise first character.e.g. #last_name|L# for lowercase display
If you require any further information please contact support@anytimebooking.co.uk