---
title: Profiling a Guest by adding them to a Guest List.
description: Creating a blacklist, a loyal list or a list to indicate what type of guest they are to you.
---

[Skip to content](https://knowledgebase.anytimebooking.co.uk/knowledge/create-a-guest-list#main-content)

English

Show submenu for translations

[![email-signature-anytime-logo-1.png\]](https://knowledgebase.anytimebooking.co.uk/hs-fs/hubfs/email-signature-anytime-logo-1.png?height=42&name=email-signature-anytime-logo-1.png)](https://knowledgebase.anytimebooking.co.uk/knowledge?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact Support](https://knowledgebase.anytimebooking.co.uk/knowledge/request-support)

[Contact Support](https://knowledgebase.anytimebooking.co.uk/knowledge/request-support?hsLang=en)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://knowledgebase.anytimebooking.co.uk/knowledge?hsLang=en)
2. [Guests](https://knowledgebase.anytimebooking.co.uk/knowledge/guests?hsLang=en)

# Profiling a Guest by adding them to a Guest List.

## Creating a blacklist, a loyal list or a list to indicate what type of guest they are to you.

We are commonly asked, "can I blacklist a guest?". The short answer is yes but we can't stop said guest from rebooking once you have added them to an internal list.  However, you can add this guest to a blacklist, so you an instantly see the colour on the booking as they appear. 

This same concept can be used for creating all sorts of lists to help you profile your guests or Owners. For example, a loyal customer list, an Owner list or anything else you can think of.  You have up to 12 colours to choose from. 

You can apply a guest to more than one list. 

This article will show you how to create the list, how to add your guest to the list and how to view and report them. 

#### **Creating a Guest List.**

**Head to Configuration \> Marketing \> Guest Lists.** 

**![Screenshot 2021-07-22 at 17.53.19](https://knowledgebase.anytimebooking.co.uk/hs-fs/hubfs/Screenshot%202021-07-22%20at%2017.53.19.png?width=688&name=Screenshot%202021-07-22%20at%2017.53.19.png)**

Click on the New Guest list button. Give it a name and choose a colour. 

If you are using our email marketing module, you can sync this list. So when you come to do any marketing, you can choose to email or exclude a list from any campaigns. 

![Screenshot 2021-07-22 at 17.54.55](https://knowledgebase.anytimebooking.co.uk/hs-fs/hubfs/Screenshot%202021-07-22%20at%2017.54.55.png?width=688&name=Screenshot%202021-07-22%20at%2017.54.55.png)

You can choose up to 12 different colours for the list you create. 

#### Adding a guest to a list.

Click on Guest on the main left hand navigation bar and search for the guest. Double click to open or click on 'Change Details'. 

![Screenshot 2021-07-22 at 18.02.17](https://knowledgebase.anytimebooking.co.uk/hs-fs/hubfs/Screenshot%202021-07-22%20at%2018.02.17.png?width=688&name=Screenshot%202021-07-22%20at%2018.02.17.png)

#### <https://downloads.intercomcdn.com/i/o/242172999/284389ba72163e097e8ed5fd/Screenshot+2020-09-02+at+17.18.46.png>How you can see the guest list

You'll see the coloured dots displayed on the booking within the Dashboard, the bookings list, and when you open the booking up to view the details. 

If you hover your mouse over the coloured dot, you'll the list label you created. 

![Screenshot 2021-07-22 at 18.12.28](https://knowledgebase.anytimebooking.co.uk/hs-fs/hubfs/Screenshot%202021-07-22%20at%2018.12.28.png?width=688&name=Screenshot%202021-07-22%20at%2018.12.28.png)

Where the dot appears within the booking summary

![Screenshot 2021-07-22 at 18.15.14](https://knowledgebase.anytimebooking.co.uk/hs-fs/hubfs/Screenshot%202021-07-22%20at%2018.15.14.png?width=688&name=Screenshot%202021-07-22%20at%2018.15.14.png)

#### Exporting your guest list to .CSV

Head back to Guests from the main navigation bar. Choose your list and click on 'Export CSV' on the right hand side. 

![Screenshot 2021-07-22 at 18.21.07](https://knowledgebase.anytimebooking.co.uk/hs-fs/hubfs/Screenshot%202021-07-22%20at%2018.21.07.png?width=688&name=Screenshot%202021-07-22%20at%2018.21.07.png)

 

- [Support and Help](https://knowledgebase.anytimebooking.co.uk/knowledge/support-and-help?hsLang=en)
- [Change Log](https://knowledgebase.anytimebooking.co.uk/knowledge/change-log?hsLang=en)
- [Bookings](https://knowledgebase.anytimebooking.co.uk/knowledge/bookings?hsLang=en#main-content)

    - [New Booking](https://knowledgebase.anytimebooking.co.uk/knowledge/bookings?hsLang=en#new-booking)
    - [Manage Bookings](https://knowledgebase.anytimebooking.co.uk/knowledge/bookings?hsLang=en#manage-bookings)
- [Diary](https://knowledgebase.anytimebooking.co.uk/knowledge/diary?hsLang=en)
- [Reports](https://knowledgebase.anytimebooking.co.uk/knowledge/reports?hsLang=en#main-content)

    - [Owners Reports](https://knowledgebase.anytimebooking.co.uk/knowledge/reports?hsLang=en#owners-reports)
- [Emails](https://knowledgebase.anytimebooking.co.uk/knowledge/emails?hsLang=en)
- [Connections](https://knowledgebase.anytimebooking.co.uk/knowledge/connections?hsLang=en#main-content)

    - [Airbnb](https://knowledgebase.anytimebooking.co.uk/knowledge/connections?hsLang=en#airbnb)
    - [Campsites.co.uk/GlampingPods.com](https://knowledgebase.anytimebooking.co.uk/knowledge/connections?hsLang=en#campsites-co-uk-glampingpods-com)
    - [Connecting with OTAs using API](https://knowledgebase.anytimebooking.co.uk/knowledge/connections?hsLang=en#connecting-with-otas-using-api)
    - [Connecting with OTAs using iCals](https://knowledgebase.anytimebooking.co.uk/knowledge/connections?hsLang=en#connecting-with-otas-using-icals)
    - [Payment Providers](https://knowledgebase.anytimebooking.co.uk/knowledge/connections?hsLang=en#payment-providers)
    - [Pitchup.com](https://knowledgebase.anytimebooking.co.uk/knowledge/connections?hsLang=en#pitchup-com)
    - [Connections - Other Service Integrations](https://knowledgebase.anytimebooking.co.uk/knowledge/connections?hsLang=en#connections-other-service-integrations)
- [Guests](https://knowledgebase.anytimebooking.co.uk/knowledge/guests?hsLang=en)
- [Your Account](https://knowledgebase.anytimebooking.co.uk/knowledge/your-account?hsLang=en#main-content)

    - [Going Live](https://knowledgebase.anytimebooking.co.uk/knowledge/your-account?hsLang=en#going-live)
    - [Annual Account Update](https://knowledgebase.anytimebooking.co.uk/knowledge/your-account?hsLang=en#annual-account-update)
- [Configuration and Settings](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#main-content)

    - [Configuration - Glossary](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#configuration-glossary)
    - [Categories](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#categories)
    - [Units](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#units)
    - [Party Members](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#party-members)
    - [Party Details](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#party-details)
    - [Extras](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#extras)
    - [Booking Form Configuration](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#booking-form-configuration)
    - [Rates](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#rates)
    - [Deposits](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#deposits)
    - [Discounts and Special Offers](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#discounts-and-special-offers)
    - [Refresh Availability](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#refresh-availability)
    - [Emails](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#emails)
    - [Booking Summary](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#booking-summary)
    - [Terms and Conditions](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#terms-and-conditions)
    - [Referrals](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#referrals)
    - [Users and Access Control](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#users-and-access-control)
    - [Agencies](https://knowledgebase.anytimebooking.co.uk/knowledge/configuration-and-settings?hsLang=en#agencies)
- [Joining Anytime Booking](https://knowledgebase.anytimebooking.co.uk/knowledge/joining-anytime-booking?hsLang=en#main-content)

    - [Motorhome Hire](https://knowledgebase.anytimebooking.co.uk/knowledge/joining-anytime-booking?hsLang=en#motorhome-hire)
    - [Touring, Camping, Glamping](https://knowledgebase.anytimebooking.co.uk/knowledge/joining-anytime-booking?hsLang=en#touring-camping-glamping)
- [Website Integration](https://knowledgebase.anytimebooking.co.uk/knowledge/website-integration?hsLang=en#main-content)

    - [Calendars](https://knowledgebase.anytimebooking.co.uk/knowledge/website-integration?hsLang=en#calendars)
- [Anytime Website](https://knowledgebase.anytimebooking.co.uk/knowledge/anytime-website?hsLang=en#main-content)

    - [Prepare for your website build](https://knowledgebase.anytimebooking.co.uk/knowledge/anytime-website?hsLang=en#prepare-for-your-website-build)
    - [Site Settings](https://knowledgebase.anytimebooking.co.uk/knowledge/anytime-website?hsLang=en#site-settings)
    - [Domains](https://knowledgebase.anytimebooking.co.uk/knowledge/anytime-website?hsLang=en#domains)
- [Dashboard & Home Screen](https://knowledgebase.anytimebooking.co.uk/knowledge/dashboard-home-screen?hsLang=en)
- [FAQs](https://knowledgebase.anytimebooking.co.uk/knowledge/faqs?hsLang=en)
- [Holiday Let Agencies](https://knowledgebase.anytimebooking.co.uk/knowledge/holiday-let-agencies?hsLang=en)
- [For Motorhome Hire](https://knowledgebase.anytimebooking.co.uk/knowledge/for-motorhome-hire?hsLang=en)
- [System updates (roadmap)](https://knowledgebase.anytimebooking.co.uk/knowledge/system-updates-roadmap?hsLang=en)
- [Pricing](https://knowledgebase.anytimebooking.co.uk/knowledge/pricing?hsLang=en)

- [Contact Support](https://knowledgebase.anytimebooking.co.uk/knowledge/request-support)

[![Chill listening crop-3](https://knowledgebase.anytimebooking.co.uk/hs-fs/hubfs/email-signature-anytime-logo-1.png?width=267&height=60&name=email-signature-anytime-logo-1.png "Chill listening crop-3")](http://anytimebooking.co.uk)

The base of all knowledge

<https://www.facebook.com/AnytimeBooking> <https://twitter.com/AnytimeBooking> <https://www.instagram.com/anytimebooking/> <https://www.linkedin.com/company/anytime-booking/?viewAsMember=true>

Copyright © 2026, Anytime Booking