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Bookings received from Booking.com via Anytime Connect

What information will be received from a booking taken through Booking.com?

This is a quick guide to show you the level of guest information you will receive in a booking from Booking.com.

This is an instant connection, so as soon as the booking has been confirmed, Anytime will receive this information.

Here is the visual guide of the booking detail with annotations in blue. At the bottom of the article we will cover booking amendments.

 

1. Info tab details:

Screenshot 2026-11-09 at 18.48.32

* If you need to amend a Booking.com booking, please do so in Booking.com and this will automatically feed through the change to Anytime. 

2. As mentioned on the previous screenshot (point 4), we only receive the total number of guests. We do not receive the breakdown of Party Members i.e number of Adults, Children, Infants. This can be added manually if required.

3. Party Details information provided:

Screenshot 2026-11-09 at 19.02.07

4. No further information collected such as extras or payment.

Amending a Booking.com booking:
Amendments have to come from the Booking.com platform.
If a booking is amended date wise then the booking will automatically move for you, however the cost does not update from the original.

Cancelling a Booking.com booking:
The cancellation needs to take place in Booking.com and this will automatically cancel the booking in Anytime.