August 2025
Updates to the Operational View for Motorhomes
1. Toggle Between Views
You can now switch between Operational View and Normal View in the Manage Bookings section.
2. Operational View for Sub-units
The Operational View now includes sub-units, but to make sure all information displays you'll need to update sections under Details tab of the sub-unit settings - specifically the vehicle registration and vehicle transmission.
Here is more information about the Operational View. Please get in contact with support if you would like this enabled on your account.
Updates to the Diary
We’ve made a few improvements to enhance your experience using the Diary:
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Mobile Display Improvements
The mobile version of the Diary now mirrors the desktop layout, making navigation and usage more consistent across devices. -
Collapsed Filters by Default
Filters are now collapsed by default, allowing more availability to be visible at a glance. -
Collapsible Unit Names
You can now collapse unit names to maximise the display of availability.
July 2025
Updates to merging guest records
- Now when a guest tries to log-in to the My Account area it will still let them even if they have multiple guest records.
- When the guest makes a new booking from Place Booking or the My Account area it will add to their most recent guest record if they have multiple.
- As a user if you make a telephone booking and try to enter an email already in use it will come up with the following:
June 2025
NEW Report - Occupancy Overview
This report provides a comprehensive overview of occupancy levels over a 12-month period. The report includes:
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Bookings Made – Track the number of bookings confirmed each month.
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Bookings Arriving - View the number of bookings made each month.
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People Arriving – View the number of guests checking in each month.
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People Occupancy – See how many guests were present onsite each month.
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Unit Occupancy – Understand how many nights were booked across all stays.
You can access this report by navigating to Reports > Routine.
Here is a guide to your new report.
Changes to the Owners Portal
1. Unavailable Dates Displayed Correctly
The calendar now accurately reflects unavailable dates.
2. Owner Login Improvement
Owners can now log in by simply pressing Enter after entering their credentials.
3. Enhanced Calendar Key
The calendar key has been updated to include additional icons for better clarity.
4. PDF Report Downloads
Owners can now download reports in PDF format.
5. Booking Notes Visibility
Notes will now appear on booking details—provided the relevant option is enabled in Owner Settings.
6. Conditional Arrival Instructions Display
Arrival instructions are now hidden unless the relevant details have been filled in.
May 2025
Changes when adding in Length of Stay (LOS) pricing
When adding in another length of stay the system will remember the arrival/departure days already ticked, therefore you will not need to reselect these again.
May 2025
Owner Booking Notifications
When your owner makes a booking or cancels a booking through the owners portal you will now receive an updated email version with the details. If you have 'Automatically notify owners/housekeepers' ticked on the unit settings your Housekeepers will receive these notifications too.
April 2025
Operational View for Motorhome Hire Companies
Easily track vehicle pickups and drop-offs to streamline your motorhome hire operations in a
April 2025
Bookings Report Lead Time Options

April 2025
Site Based Column in the Bookings Report

April 2025
End Date Audit Report
April 2025
Round Deposit
April 2025
Payment Notes on the Cash List

April 2025
Opayo Gateway Page

April 2025
Text Messaging (SMS)
